Customer Service Support
OUR ENGAGEMENT:
- A one stop department offering you first call resolution
- Multilingual customer service, composed of highly trained agents, primarily aestheticians
- 8 different languages for your convenience: English, French, Spanish , Chinese - Cantonese, Chinese - Mandarin, Russian, Italian, Portuguese
- No waiting time
- No answering machines during our working hours
With us, you can- Place your order
- Always speak to the same agent if you wish
- Track your package
- Receive qualified technical support on our products and treatments
- Receive information on our new product launches
Education Support
- A dynamic, technical training team providing you with comprehensive, educational seminars
- Scheduled training seminars throughout the year
- An extensive, user-friendly, technical documentation allows you to always provide the correct treatment and home care prescriptions to your clients
- Educational workshops to educate your patients of specific skin care concerns
- Offer live and pre-recorded Educational Webinars
- Unique, customized training programs are offered to help you accurately prescribe products and treatments to reach financial objectives
- Live technical support is available from Monday to Friday at our toll free number 1-844-789-1802 (USA) or 1-844-789-1801 (Canada)